Privacy Policy

Introduction

RetroAir LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit a dealer inquiry form
• Contact us via email or phone
• Register for a dealer account
• Subscribe to our communications
• Request product information or quotes

This information may include: name, company name, email address, phone number, business address, and other business-related information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior and interactions with our website.

How We Use Your Information

We use the information we collect to:

• Process dealer applications and inquiries
• Respond to your questions and provide customer support
• Send you product information, quotes, and business communications
• Improve our website and services
• Maintain our business relationships with dealers
• Fulfill orders and manage accounts
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., email services, hosting providers)
• Business Partners: With manufacturer partners (like Havells) when necessary to fulfill dealer relationships
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of company assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your experience on our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to data portability

To exercise these rights, please contact us at sales@RetroAirllc.com

Business-to-Business Communications

As a B2B distributor, most of our communications are business-to-business in nature. We process business contact information for legitimate business purposes, including establishing and maintaining dealer relationships.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.